Dynamics 365 Fundamentals (CRM) - 910

A master course designed for working professionals like you. Make your career soar with Loyal Bytes.

Apply Now View all courses

Course Highlights

40 Hours | MB - 910 and Microsoft Certified: Dynamics 365 Fundamentals (CRM) | Weekdays batches available

Duration

40 Hours.

Batch Days

Weekdays

Learning mode

Group, One-to-One, Corporate Batches, Online Live Classrooms

Passing score

700

Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.

Apply now Download brochure Demo certificate

This course is ideal for

This exam covers the customer engagement features and capabilities of Dynamics 365 apps.
Candidates of this exam should have a fundamental understanding of customer engagement principles, and business operations, general computer skills

What you'll learn

Understand the core capabilities across the Dynamic 365 customer engagement apps. Validate your Dynamics 365 skills. Highlight your understanding of business operations and customer engagement. Demonstrate capability in Dynamics 365 customer engagement capabilities to move to the next level

Module 1: DESCRIBE DYNAMICS 365 MARKETING (15–20%)

Module 2: DESCRIBE DYNAMICS 365 SALES (15–20%)

Module 3: DESCRIBE DYNAMICS 365 CUSTOMER SERVICE (15–20%)

Module 4: DESCRIBE DYNAMICS 365 FIELD SERVICE (15–20%)

Module 5: DESCRIBE SHARED FEATURES (20–25%)

After completing this course, you will be able to

The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

4.9 Rating on Google Reviews

What Our Students Say About Us

Mr. Jenish Doshi

Senior Cloud Infra Engineer | Colgate Palmolive

If you want to understand the core concepts, in my experience only Loyal Bytes have provided the industry best training.

Ronak Sir, thank you for inspiring me to be my best, and for being there to guide me when I needed help. Thank you for being a truly outstanding teacher. Your passion for teaching and your dedication to your students is obvious in everything you do.

Mr. Suraj Kewat

Senior Consultant | Capgemini Technology Services India Limited

I would like to thank you Loyal Bytes for your support. Your course was challenging, but you were always there supporting me and ready to help. I enjoyed your class tremendously. Your teaching ethics is massive Ronak Sir. I always appreciate towards your positive guidance

Siraj Siddiqui

Senior technical lead | Concentrix

I started my IT Career with Ronak Sir Msce course, and till date I am connected with Loyal Bytes Learning for various other courses.

I just cannot thanks him for providing me guidance on technical part as well as guiding me in choosing right technology for my career.

I don't see it as a regular training academy but a career oriented forum where hundreds of individual have been trained and now making their career in IT.

Thanks to Ronak Sir and entire Loyal bytes team for helping and shaping my career.

Mr. Shashnak Jagadale

System Security administrator | Johnson Controls International

Mentors in MS Academy teaches in real time scenario with full of hands on practice session, since they are industry specialist in respective domain

Senior mentor Mr.Ronak Shah sir (Architect of all) is leading this academy giving 100 percentage trust vote to him , passion towards educating students and supporting them till their needs also value towards each student is perfect blend of this education academy.

Whenever if i would have apportunity speak and write about loyal bytes and Ronak sir

Will definitely take time and sand by...for them

Nitesh Jiyalal Vishwakarma

Solution Architect | TATA Consultancy Services

If you want to learn with the best, Loyal Bytes is the destination. I have taken trials, booked courses from various other educators and training centers but the way Ronak Sir prepares his students is next level. Always recommended 😊

Over 40 top business placements

View all

Still have queries?

Reach out to us and our friendly staff will be more than happy to assist you.